Web TMS Login

C-17 Training Management System

You must read and review all instructions below before proceeding.

Account Access & Lockouts

  • Web TMS utilizes the same login credentials as C-17 Learning Center PCs.
  • If you have not logged into a C-17 PC in the last 30 days or have a 14 character or more password, you will need a password reset. After 2 failed login attempts your account will be locked out for 10 minutes.
  • If you have forgotten your username you can click the Self-Service Password Reset button and use the Username Lookup.

Login Instructions

  • Enter your username and password in the login form below.
  • You may enter just your username. Do not include c17ats\ .

Password Resets & Requirements

  • You may change your password from the Web TMS homepage or after logging in. If you need a password reset you can use the Self-Service Password Reset tool.
  • Self-Service Password Reset - Click Self-Service Password Reset. You must verify your account using your username and last 4 of your SSN. Click Verify Identity. Once successful you can click the Reset Password button. You will see a temporary password below the Back button. Click Back once finished. If your account cannot be verified please contact support@c17ts.com with the following information:
    • Last four digits of your SSN
    • Your USAF email address
    • Your base of operation
  • Change Password Method 1 Web TMS Homepage - Click Change Password and enter the correct information. If successful you will receive a Password Change Success. If it fails you will receive an error message. Click Back.
  • Change Password Method 2 After Login - Click the TMS tab to Change My Password and enter the correct information. If successful you will receive a Password Change Success. If it fails you will receive an error message. Click Cancel once finished.
  • You have 24 hours to change your password before it expires.
  • Password must include:
    • Minimum 14 characters
    • Uppercase letters
    • Lowercase letters
    • Numbers
    • Special characters

Troubleshooting Tips

  • Make sure you enter https://www.c17ts.com when accessing the site. If not, you may experience a 403 error. Once you have received an error, close the browser and start over.
  • If you experience any kind of error trying to login to the site, close the browser and start over.
  • Maximize your browser window.
  • If items are hidden, press Ctrl + - to zoom out.
  • Zoom back in with Ctrl + +.
Change Password Self-Service Password Reset Email Support 580.481.3478