Login Help

How to Log In (PLEASE READ ENTIRE PAGE)

Use the same username and password you would use to login at your local Learning Center. If you have not logged into a C17 computer located at your local Learning Center in the last 30 days please contact support. If a login box pops up in your browser, follow these steps:

• Always type c17ats\ BEFORE your username.
• Then enter your normal password.
• Make sure Caps Lock is OFF.
• Make sure you are using your current password (not an old one).

Change Password

• Click the Change Password button:
  
• Enter your username in the 'Username (sAMAccountName)' field:
  
• Enter your current password in the 'Current Password' field and enter your new password in the 'New Password' field:
  The password must be at least 14 characters including uppercase, lowercase, numbers, and special characters.

If It Still Doesn’t Work

• The login box keeps popping up:
  Re-type your username as c17ats\username and try again.
• 401 / Access Denied:
  Ensure you are going to www.c17ts.com and not www.c17ts.com/tms-login. You may not have permission for that system. Contact the Help Desk using the links below.
• Password expired or account locked:
  Use the password tools if available, or contact the Help Desk using the links below.

Need Help?

If you are unsure what to enter, or you cannot sign in after trying c17ats\yourusername, contact support using the links below for assistance.